I have BT Fibre with Smart Hub 2. Getting your T8/T8-S set up at first use. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. On the plusnet hub it wouldn't show. I'm sorry you're having problems blocking that service. The easiest way to access the BT Smart Hub Manager is to type 192. Press then go to (Settings) (at the top right of your screen) and select BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Click the Settings tab, at which point you’ll be asked to enter your admin password. You can change it at any time. It works on any device in the home that's connected to your BT Hub. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. Tap the three-dot icon in the top. I am trying to override a blocked site but BT. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Scroll down to and click on the Manage your extras button. If the MAC address is changed, then there would be no connection. . Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. 2G seems to reach where we need it to with the lower speed. Then click on Configure. Sorry you can't get the Parental Controls to work. I'll send you a private message so you can get in touch. g. 0 Ratings. Cancel anytime. We run our business from home on BT business FTTP. BT Broadband . Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee S/W on every device in a secure way makes it a non-starter. This is a fault only on the internal (home) connection of the home hub. Check the instructions that came with your router for how to do. Parents can see their child’s search terms 20 and viewed videos 8, monitor for age-appropriate content, set screen limits, and more. Compatible line required otherwise £49. Connecting to BT-Fon on the same router which applies the same Parental controls will enable you to use Netflix and keep the level of Parental control you require. Updates software etc but still get asked for pin only happens on subscripton channels. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. For new box owners on BT Broadband usi. . Well,My wife and I don't have children,nor are any children likely to access the web using our PC's so I'd like to think we're quite capable of deciding which sites we'd like to view and which sites we wouldn't. . If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. indd 1 06/06/2017 08:54. You might be asked to make a £1 payment. Sites are categorised according to the primary purpose of the site, not each of the individual pages. Is there any way in which I can get around this proble. I have tried changing the RJ45. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. Even when only one device has a control set, it randomly changes to another. I have searched the FAQs but the advice does not match t. Ensure that parental controls are managed. Then click ‘Setup BT Parental Controls’. But it only works on Wf-Fi it Blocks websites on my ipad smartphone and Xbox One but not my WWindows 10 PC. Re: Access Control for BT Whole Home. 0 Ratings. 11ac system, the Asus ZenWifi AC (around £250), which. How to open the Hub Manager. However some of the childrens devices can connect to wi fi during this time even though I switched off. Peel off and apply the pre-paid returns label on top of the original mailing bag label. I've also got a Wi-Fi disc setup. Coverage, 2 Gigabit Ports per unit, WiFi Router and Extender Replacement, Works with Alexa, Parental Controls, 2 - pack. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. Home phone including Digital Voice; BT Mobile; Email. Smart Hub 2's new addition will make parents feel like online gods. @D1P1 thanks for confirming that, it should work on both browsers and apps. When Parental Controls are enabled on the latest BT hub it stops the Amazon Firestick from accessing any live TV or catch-up TV, including BT iPlayer and ITVX. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. indd 1 06/06/2017 08:54. All you need to know about your BT Business Smart Hub. Just log in to. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 4. Then click on Configure. Tenda Mesh WiFi System (MW6) - Up to 4000 Sq. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. BT Parental Controls help keep your children safe online. I'll send you a private message so you can send over your details to the moderation team. Landline; BT Mobile; Email. Welcome to this user forum. I bought it to replace a flaky BT Home Hub 5 after signing up fpr BT Inifinity. This is infuriating me and it's a real flaw in the soft. My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. 1 into your browser and enter the password printed on the bottom of your Hub when prompted. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. BT Parental Controls allow you to restrict certain types of websites on. If you run into difficulties or have a question about BT’s products and services, join our community and. 1 254, as BT chap suggested). . - record clips and take snapshots of what’s happening when. 168. Parental control pin. Parental control apps are no use what so ever. They worked fine until we moved house and were provided with a new hub. In order to use your own router with Virgin Media broadband, you'll need to plug your new router into your Hub, using Virgin’s kit as a modem. I like the TP-Link’s simple approach to parental controls. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. 16. We’ll be ready to reactivate it. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. 02. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. I have read of similar issues posted in this Com. So I've been browsing the web this evening when suddenly I have a site that is being blocked by BT Parental controls. My BT App The quickest way to manage your BT account on the go and get help with your. For new Fibre Essential customers that sign up for 24 months. 4. Find out how to fix any problems you might be having with BT Parental Controls. Manage everything from location tracking to. . If you haven't got one, sign up here >. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. Netflix Smart TV App connection problem error code nw-2-5 Solved. If you run out of sockets, you can connect a. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. 2 Contents Set-up summary Set-up summary 2-3. The purpose of the filter is to protect children from unsuitable content when online. Enable parental controls. Turn on Restrictions. You’ll be asked if you want to Activate Parental Controls, select OK. Tap. Protect your BT Home Hub. The default PIN is 1234. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Horrified just now finding out in browsing history my 7 year old googled inappropriate words and **blee. with this Mini Hub. BT broadband. A site is being blocked incorrectly by BT Parental Controls. BT Parental Controls. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. (Make sure you’re connected to your home network. Broadband parental controls help you protect your children against inappropriate websites. This will give you access to the BT Home Hub’s settings screen. View all. BT parental controls. - see in the dark – the app comes with night vision. Norton Family provides parents with the insights they need to help keep their child safer and focused when online. READ: BT Home Hub 5 hands-on. BT Smart hub 2 parental controls. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. Hub firmware version is v0. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. On the Home Hub 4 I could restrict internet access times for each connected device individually so could limit the internet hours on my daughters phone. Set Access control feature enable to ‘yes’. 1 ACCEPTED SOLUTION. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. Yes, Parental Controls work on all BT Broadband services, as they work at network level and are not dependent on which home hub or other router you use, as long as you use BTs DNS servers. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Of you have BT DNS based Parental Controls or BT Protect on this will try and create a DNS sink hole and hijack the DNS packets. Home phone including Digital Voice; BT. Time to put it to the test. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. If you need your Mini Hub in the future, contact us. Check settings, and iPhone1 is now not shown as having any controls, and has been replaced by iPad1 or AmazonFireStick or TV etc. It's free for all BT Broadband customers. You can change it at any time. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. I have a brand new Smart Hub2 received this month after moving house. Select the child's account to their profile. It's really easy to set up BT Web Protect. $85. BT Home Hub 5: Upgrades and performance. We’ll be ready to reactivate it. Sign into your My BT account online. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. Find the best signal location in your house - this is often near a window. So if anyone has a more elegant solution then. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. My BT parental controls has never worked since I moved home (fine at old address). I've also got a Wi-Fi disc setup. To find out how to use it, just click on the dropdown for your Hub. 2. Find ‘Manage your extras’ towards the bottom of the page. Your child could use it to escape. Works when using your BT ID on UK BT Wi-fi hotspots. They are showing as "Active" and have set up a custom filter as well as blocking a specific URL for testing. Each time I click Activate Parental controls or switch on web protect it advises that it can take up to 2 hours. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. It will also prevent you from. BT Virus Protect works on compatible PC/MACs. The parental controls set for your Broadband Backup may be different to those on your normal hub. It looks essentially the same and is easy to plug in, but the router has a number of internal. Use your parental control PIN to control access to programmes with an age rating. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 3. I've been struggling for over a year with virgin - wildly fluctuating speeds, poor connections and drop outs across our connected devices, almost daily resets. The parental controls offered by BT are inad. Once activated, the filters will be live on the network within two hours. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. If the two hours since you activated BT Parental Controls has passed and they're still not active, then the first step is to reboot your Hub. What happens if you login to MyBT, select "my extras" and then select the option to manage Parental controls? There should be an option to uninstall or delete Parental Controls. BT Parental Controls only covers devices connected to the internet via the BT Home Hub or a BT Wi-fi hotspot. The Wi-Fi network name has been changed and the BT 4G Home Hub has been set up as a Wi-Fi hotspot, so you can access the internet wirelessly from your devices. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Home Hub 4: Features. Getting your T8 set up at first use. Click on Plans and device. Also don’t know which part of the restrictions, I just deactivated it completely. For new box owners on BT Broadband usi. 4. My online account says it's activ. I receive emails saying they are ac. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. There doesn't seem to be any way to set parental controls at all. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. 1. In the Echo's Wireless Network setup screen in the app, type in the name of your BT Home Hub network and the password you use to allow devices to connect to the network. If I switch parental controls off, then I cannot access gaming sites or social media pages. Click the Settings tab, at which point you’ll be asked to enter your admin password. Norton 360 Deluxe — $29. 1 pro on two machines with the same issue). . BT Parental Controls. Here are several ways to control your TV wirelessly that installed Android mini PC: 1. The parental controls have not worked since it was connected. You may want to keep your Mini Hub plugged in to make. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link. It's quick and it's free! It's really easy to set up BT Web Protect. For more information, please visit this page. If you’ve not changed it previously, it. It works by looking at the main purpose of the site. Since moving house my BT parental controls are not working. I upgraded my package to the 250 mbs. Home Broadband. I The hub manager settings and MYBT settings are all correct and the settings do not work. It has two WAN ports – one is an RJ11 port for the built-in ADSL. There doesn't seem to be any way to set parental controls at all. When I first started using the. . . Welcome to BT’s official support community. You have been temporarily locked out. Use your parental control PIN to control access to programmes with an age rating. To find out how to use it, just click on the dropdown for your Hub. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Payment by Direct Debit. The BT infrastructure will not allow OpenDNS to be used even after I've set MyBT to have no restrictions. Broadband. Sites are categorised according to the primary purpose of the site, not each of the individual pages. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. No reposnse since then. Comes with Safe Search. BT not taking their responsibilities seriously when it comes to parental controls. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. Hi I have a BT Home Hub 5a running OpenWRT 19. Compatible line required otherwise £49. Parental controls not working. 30K views 8 years ago. 0:37. Mini Hub switch pdf manual download. Scroll to Parental Controls. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. Compatible line required otherwise £49. com, reset hub, phoned bt customer services, but nothing works. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. They definitely worked back then. Come on BT this is hardly responsible family friendly behaviour in the mi. BT Parental Controls help keep your children safe online. That was around a week ago, and it still. Thanks for that Ryan. It’s also important to consider installing anti-virus software and parental controls:I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. So we set that up and it worked great. Includes a BT Home Hub (unless BT has already provided you with one). The parental controls have not worked since it was connected. indd 1 06/06/2017 08:53. BT Parental Controls. After you have done that, then restart the home hub so you get a different public IP address. Set up Smart Hybrid Connect. About your PINs There are two PINs: one for parental controls and one for payments. Once you’ve clicked on the device, the following screen should appear. It’s also important to consider installing anti-virus software and parental controls:Hi everyone, I've been on BT infinity for some time now but just added 2 Amazon Fire tablets to the wifi network for the kids. Security settings (Parental controls) I joined BT last week and I am still not able to change the security settings through the BT app (or by logging in to my account online). Enter your BT hub admin password. We had to get an old white box BT modem as the smart hub wouldn't bridge. The message will offer a choice on whether or not you would like to activate Parental Controls. Some more links on the ISP's blocking content (Virgin & BT Customers):BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Re: Parental Controls not working effectively. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. . If you’ve not changed it previously, it. Payment by Direct Debit. Includes a BT Home Hub (unless BT has already provided you with one). So I log into "M. Ft. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. 99 connection charge may apply. Web Protect. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT Parental Controls assess each site that is accessed on your home connection. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Some more links on the ISP’s blocking content (Virgin & BT Customers): Setting up the Home Hub 5 is easy. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. 07. Children's experiences online are unique and constantly changing. Alternatively, you can access the Accounts Settings menu by opening the Start menu, typing "account," and selecting the "Manage Your Account" option. BT Home Hub Parental Controls causing Script Errors. For our Broadband Service Test tool, we’ve been recognised for the ‘Best Digital Customer Experience’ at the UK Customer Experience Awards 2023. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Go to the WiFi Controls dashboard. Fair enough except that it never does!Hi, is there a way to control Internet access per device for different days of the week and different times. 3. Home phone including Digital Voice; BT. I am considering moving to BT Infinity (from EE). BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. 1. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Tap Activate Parental Controls. Short of locking away the hub and socket. Click on it and you will see a link to the parental control. Put the box into the original mailing bag and seal with the sealing strip. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. Three. You can change it at any time. Open a search engine of your choosing. Scroll down and click the Manage your extras button. With a Business hub/router you are not able to block content or URL's, you would need to a look at putting in hardware firewall or a different router/hub which does have these features. Upgrade your router with a BT Fibre deal. Search Active discussionsLogging into a My BT account with a BT ID. . The mobile blocking is working perfectly but the router function just isn't working. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Compatible line required otherwise £49. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Values are below, however, its not working and access is NOT restricted. The TP-Link Deco M5 is the firm’s first mesh networking system and, just like Google Wifi and BT’s Whole Home Wi-Fi, it aims to improve wireless. Save up to £305 on our VIP package. BT Parental Controls. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. . Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Using and configuring a third party router. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. With Covid-19. Re: How to Disable BT Wi-fi on my Home Hub. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. You should be able to do this with certain 3rd party routers however, but not on the Business routers. The access controls in the HH5 allow restrictions on a time basis - is there any way of setting different time limits on different days? Eg I want to restrict access on school days but be less constrained during the weekend. Unless of course you have the extra BT Complete Wif black disc, as. Configure your home hub to not do DHCP on your network anymore. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. They work on all other devices (all apple). 07. I have a Problem here I have BT Parental Controls Turned On. your devices to your Home Hub, we’ll turn off the data to your Mini Hub. You should be able to do this with certain 3rd party routers however, but not on the Business routers. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). (7 pages) Switch BT smart hub User Manual. How to return the 4G Mini Hub. The new system uses 802. Welcome BT Smart Hub user guide 3732 BT Smart Hub-A User Guide-SI v6 [2]. BT is not responsible for any of the site categorisations – this is done by our third-party specialist vendor. BT Parental Controls can help limit the potentially harmful content that your children watch online. Price from month 25 currently £36. Installing and Using OpenWrt. BT Parental Controls assess each site that is accessed on your home connection. Key points. 254 into the address bar. Page 5 On Demand and or Music Videos, press the green button choose Search from the main menu. Scroll to Parental Controls. . I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. 99 connection charge may apply. Use your parental control PIN to control access to programmes with an age rating.